SUBSCRIPTIONS, FREE TRIALS, BILLING, RENEWAL AND CANCELLATION

SUBSCRIPTION
Your filmmatrixtv subscription, which may start with a free trial, will continue month-to-month, or according to your chosen subscription plan.

“Subscription Period” as currently available on the Site is subject to a few exceptions, such as Payments by direct bank and cash payments, unless and until you cancel your subscription or we terminate or discontinue it.

You must cancel your subscription before it renews each Subscription Period in order to avoid billing of the next subscription to your credit card or other payment method

Payment Method/Differing Subscription Plans

We may offer a number of subscription plans, including special promotional plans with differing conditions and limitations. You can find specific details regarding your subscription plan with filmmatrixtv by visiting the Site and clicking on “Profile” page on the Site or application. We reserve the right to modify, terminate or otherwise amend our offered subscription plans.

Free Trials

Your filmmatrixtv subscription may start with a free trial. The free trial period lasts as specified during your sign-up. You can cancel your filmmatrixtv free trial at anytime.

Free trials may not be combined with any other offers and are limited to one per member. Free trials are for new and certain former members only. Filmmatrixtv reserves the right, in its absolute discretion to determine your free trial eligibility.
We will begin billing your Payment Method for the Subscription plan detailed during your sign-up, at the end of the free trial period, unless you cancel prior to the end of the free trial period.

Subscription plans detailed during the free trial sign up may differ based on your geographic location.

Filmmatrixtv reserves the right, in its absolute discretion to determine the default Subscription plan post free trial.
You can view details on how to cancel your free trial via your filmmatrixtv Profile page. To cancel, please click on “ Profile” page on the Site, and select Cancel Subscription option. Alternatively, if that option is not available on your account or in the application, you can send an email to info@filmmatrixtv.com with “cancellation” written in the subject line and your username (at the top right of the “Profile” window) and your email address in the body of the email. If you have subscribed with a third party app like paypal, and wish to cancel your free trial, you will need to do so through the third party app eg paypal. com. Also, you may request information on how to cancel via the third party app, by sending an email to info@filmmatrixtv.com or using the chat window to the bottom right of the “Profile” window.

Filmmatrixtv is not responsible for any failure to cancel your free trial via any third party app.
If you cancel your free trial prior to the allotted expiration, you will continue to have access to filmmatrixtv services for the remainder of your free trial period.

Billing

By signing up for your filmmatrix tv subscription you are expressly agreeing that we are authorized to charge you a subscription fee at the then current rate, monthly, quarterly or based on any length of time we determine (“Subscription Period”) depending on your subscription plan, in addition to any other fees or charges you may incur in connection with your use of the filmmatrixtv service, including any applicable taxes to the Payment Method accepted by us. You acknowledge that the amount billed during each Subscription Period may vary for reasons that include promotional offers, changes in your Subscription plan, or changes in any applicable taxes and you authorize us to charge your Payment Method for the corresponding amounts.

Reoccurring billing

We automatically bill your Payment Method on the calendar day corresponding to the commencement of your Subscription Period and each Subscription Period thereafter (subject to a few exceptions, such as Payments by direct bank and cash payments) unless and until you cancel your subscription.
Subscription fees are fully earned upon payment. We reserve the right to change the timing of our billing. In the event your Subscription Period begins on a day not contained in a given month, we may bill your Payment Method on a day in the applicable month or Subscription Period or such other day, as we deem appropriate.

As used in these Terms, “Billing” shall indicate either a charge or debit, as applicable, against your Payment Method.

Billing Cycle

The subscription fee will be billed at the beginning of your Subscription Period, and on each Subscription Period renewal thereafter unless and until you cancel your subscription or the account or service is otherwise suspended, terminated or discontinued pursuant to these Terms. To see the commencement date for your next billing cycle or renewal period, go to the Status section on “Profile” page on the Site or application. Alternatively, you may refer to your email invoice confirming your subscription from info@filmmatrixtv.com. However, if you change your Payment Method, this could result in changing the calendar day upon which you are billed.

Auto-Renewal

If your Payment Method expires and you do not edit your Payment Method information or cancel your account, your service will automatically renew without prior notice to you, using the details of your previous payment. You must cancel your service before it renews in order to avoid us billing your account. However, where there are insufficient funds in your account, your account access would be terminated following several attempts to renew your subscription and communicate the issue to you.

Payment Methods

Payments can be made via credit card, or via any other payment method accepted by filmmatrixtv (“Payment Method”) or the payment method you provided during registration. If you want to use a different Payment Method than the one you signed up for during registration, or if there is a change in your credit card validity or expiration date, you may edit your Payment Method information by clicking on “Profile” at the top right of your window and selecting “Update card details”. Alternatively, you can send an email to info@filmmatrix. tv.com requesting a secure, personalized link to update your payment information. If you subscribe with PayPal, updates can be made via the PayPal website.

No Refunds

All fees and charges are non-refundable including refunds for partial months and content not watched. Very rarely, if there are special circumstances where filmmatrixtv determines it is appropriate (e.g., the filmmatrixtv service is unavailable for days due to technical difficulties), we may provide credits to affected subscribers. The amount and form of such credits, and the decision to provide them, are at filmmatrixtv’s sole and absolute discretion, and the provision of credits in one instance does not entitle anyone to credits in the future under similar or different circumstances.

Cancelling your subscription

You can view details on how to cancel your account via your filmmatrixtv Profile page (if available). Alternatively, you can send an email to info@filmmatrixtv.com requesting that we cancel your account. You must cancel your subscription 48 hours before it renews each Subscription Period in order to avoid the next Subscription Period’s billing. You can cancel your filmmatrixtv subscription at anytime. However note that WE DO NOT OFFER REFUNDS FOR PARTIAL MONTHS. If you cancel your subscription prior to the allotted expiration, you will continue to have access to filmmatrixtv for the remainder of your Subscription Period.

To cancel, please click on “Profile” on the Site or application, and select Cancel Subscription option.

Alternatively, if that option is not available on your account, you can send an email to info@filmmatrixtv.com with “cancellation” written in the subject line and your username (at the top right of the Profile window) and your email address in the body of the email. If you have subscribed with PayPal, and wish to cancel your subscription, you will need to do so through PayPal.com. Also, you may request information on how to cancel via PayPal, by sending an email to info@filmmatrixtv.com or using the chat window to the bottom right of the “Your Profile” window.

We are not responsible for any failure to cancel your free trial via PayPal.

Price changes

We reserve the right to adjust pricing for our service. components thereof use of the Site or application.
You agree to promptly update your information, following subscription help instructions, in the event of any known or suspected unauthorized use of your subscription, or any known breach of security including loss, theft, or unauthorized disclosure of your password. In the event of a breach of security, you will remain liable for any unauthorized use of your subscription until you update your information and for any losses filmmatrixtv suffers due to the unauthorized use of your account.